Refund Policy

We at AB House BD want you to be completely satisfied with your purchase. If you are not satisfied, our refund policy provides clear instructions for returning products and receiving a refund.

1. Eligibility for Refunds

  • Refund requests must be made within 7 days of product delivery.

  • Products must be unused, unwashed, and in original packaging with all tags intact.

  • Customized or personalized items cannot be refunded unless defective.

2. Refund Process

  • Contact info@abhousebd.com or call 01711206401 with your order number.

  • Our team will guide you through the return process.

  • Refunds are processed via the original payment method within 7–10 business days after receiving the product.

3. Shipping Charges

  • Original shipping costs are non-refundable.

  • You are responsible for the return shipping unless the product was defective or wrong.

4. Defective or Wrong Items

  • If you receive a damaged, defective, or incorrect item, please contact us immediately.

  • We will provide a full refund or replacement at no extra cost.

5. Cancellation of Refund

  • Refund requests may be denied if items do not meet policy requirements.

  • Our team will notify you if a refund cannot be issued.